ISO 9001 is the internationally recognized standard for Quality Management Systems. It is the most widely used Quality Management System standard in the world.
Auditors have recently reviewed SSL’s management procedures and have confirmed that we continue to achieve ISO 9001 standards across all areas of the company. This is independent verification that SSL continue to consistently provide products and services that meet customer and regulatory requirements.
At SSL we are confident that our service offering always meets the very highest standards. To ensure we maintain our position as industry leading sports facility consultants we are constantly striving to improve our service offering. So the recent audit is something we value and take very seriously.
The audit found zero areas of ‘major’ non-compliance and zero areas of ‘minor’ non-compliance. We received positive comments against 12 aspects of our management system including operational planning, support services, service provision, design/development and document control.
We are delighted with the recognition and look forward to providing a high quality service to existing and future SSL clients.
At SSL Health and Safety is our primary consideration. The continued well being of our staff, clients and members of the public is taken very seriously. Following a detailed operational review by Company Directors, together with our Health and Safety Consultant, we confirm as follows;
The vast majority of our services (such as feasibility studies, design work, planning applications, construction specification, project tendering) are desktop based and measures have been taken to ensure SSL continue to provide these services during the current situation.
In terms of services that are not desktop based, SSL continue to carry out site surveys/visits where needed. Where on-site survey work is not required, ‘face to face’ meetings will be accommodated using Zoom/ Microsoft Teams or other video conferencing platforms.
The scope of works that our site surveys normally encompass is possible in accordance with current Government guidelines. Prior to the day of any site visit, an assessment would be taken on a site-by-site basis to ensure this.
On the day of the site visit, our procedures involve making a telephone call to a designated site contact to let them know when we arrive so the facility can be unlocked as required. Another telephone call is then made when we leave site. Appropriate PPE would be worn. We are fully self sufficient in terms of not requiring any services to be able to carry out our site survey/site visits.
Our site survey work is entirely outdoor based and normally involves only one SSL surveyor. On the few occasions that two SSL surveyors are required, social distancing will be followed and our surveyors travel to and from site in separate vehicles.
SSL will continue to monitor the evolving situation on a day-by-day basis and ensure that Government guidelines are adhered to in these exceptional times.
As we commence the new decade, the SSL team would like to say a big thank you to all of our clients.
Over the last year the SSL team has developed and delivered a wide variety of high quality sports facilities to further emphasise our position as one of the most respected consultancy practices in the industry.
Over recent months the team have also been working hard on some very exciting new company developments which we look forward to announcing shortly.
Happy New Year to all our past and present clients and here’s to delivering more first-rate facilities in 2020!